I love how the office was patient with me when trying to make my first appt. Living in Utah and the winter months, the roads can be sketchy driving an hour to their office. They made me feel important when I arrived. The assurance of the program, my goals, not a diet using hormone replacement shots and none of the fad diets that are out there. I love the real life stories they share!! …plus I got to meet Dr Kells ☺️!!